Ivonto Privacy Policy
Last Updated: 03.11.2024
1. Introduction
At Ivonto, we take your privacy seriously. This Privacy Policy explains how we collect, use, and share information about you when you use our platform, which provides software and tools for setting up and publishing online stores. By using Ivonto, you consent to the practices described in this policy.
Copyright: “Ivonto” holds all copyrights for the platform.
2. Definitions
• Personal Data: Any information that relates to an identified or identifiable individual, such as your name, email address, or billing details.
3. Information We Collect
3.1. Personal Information: When you register or use our services, we collect personal information such as:
• Name and surname
• Email address
• Phone number (with SMS verification)
• Billing and registration address
• Business-related information, including company logo and contact details
3.2. Payment Information: Payment information for subscriptions is collected and processed securely by our payment partners, such as PayPal and Stripe. Ivonto does not store or have direct access to your full payment information.
3.3. Business Data: We collect details necessary to operate and optimize your e-commerce store, including product listings, sales information, and customer data shared through your use of the platform.
3.4. Usage Information: We collect data about how you use our platform, including:
• Device information (e.g., IP address, browser type)
• Log files and usage activity
• Preferences and settings
3.5. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, for analytics, and to personalize content. You can manage your cookie preferences through your browser settings.
4. How We Use Your Information
We use the collected information to:
• Provide and maintain our services
• Process payments and manage subscriptions
• Improve and personalize your experience on our platform
• Provide support and respond to inquiries
• Enforce our Terms of Service and other policies
• Comply with legal obligations
• Send marketing communications if you have opted in (with the ability to opt out at any time)
5. How We Share Your Information
5.1. Service Providers: We share information with third-party service providers (e.g., payment processors, analytics providers) to perform functions necessary to our services.
5.2. Affiliates and Subsidiaries: We may share information within our corporate group for operational purposes.
5.3. Legal Requirements: We may disclose your information if required by law or in response to valid requests from government authorities.
5.4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the commitments of this Privacy Policy.
5.5. External Sites: Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon termination of your account, your data will be archived in accordance with local regulations (e.g., German law).
7. Data Security
Ivonto takes the security of your information seriously and implements industry-standard measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We use appropriate legal mechanisms, such as Standard Contractual Clauses, to ensure your data is protected.
9. Your Rights
Depending on your location, you may have rights related to your personal information, such as:
• Access: Request access to your data
• Correction: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Restrict processing of your data
• Portability: Request your data in a structured, commonly used format
• Objection: Object to the processing of your data
• Withdraw Consent: Where applicable, withdraw consent for data processing
To exercise your rights, please contact Ivonto Support. You also have the right to lodge a complaint with a supervisory authority.
10. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it. Parental consent is required for users under certain ages, depending on local laws.
11. Changes to This Privacy Policy
Ivonto may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform, sending email notifications, or displaying a prominent notice. Your continued use of the platform constitutes acceptance of any changes.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, or to contact our Data Protection Officer (if applicable), please reach out to Ivonto Support.