Frequently Asked Questions for Ivonto Portal
How do I cancel a subscription plan?
To cancel your subscription plan, downgrade to the Free plan. The cancellation will take effect at the end of the current billing cycle, and refunds are not available for early cancellations.
How do I pause my Ivonto store?
To pause your store, enable maintenance mode from Settings.
.
How can I delete or pause my Ivonto store?
You can delete or pause your Ivonto store by enabling maintenance mode in the Settings. To fully delete your account and data, you must submit a request on [email protected]
How do I create a link to a hidden product?
Create the product as hidden in your store, then generate a payment link in the Sell via Link section to share it directly with customers.
How do customers view a product sold via link?
Customers will see only the specific product linked to them and can purchase it without navigating through your entire store.
Can I market specific products using Sell via Link?
Yes, you can create direct links to specific products and market them via email, forums, or social media.
What elements can I customize in an Ivonto theme?
You can customize fonts, colors, background layouts, and more within each theme.